KHProp Privacy Policy

Last updated: July 16, 2025

Preface

Thank you for using KHProp.com! Your privacy and trust are of the utmost importance to us. As Cambodia’s dedicated property marketplace, we are committed to safeguarding your personal information and ensuring that your data is handled with transparency and care.

If you are located in the European Economic Area (EEA), KHProp is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access or use the KHProp platform, your rights under GDPR, and how you can exercise them.

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms outlined below. Our privacy practices apply to all services, platforms, and websites operated by KHProp that link to this Privacy Policy.


Definitions

Terms used in this Privacy Policy (such as “services” or “KHProp platform”) are defined consistently with our Terms of Service. If a term is not explicitly defined here, its meaning aligns with its common use on KHProp.


1. Collection of Personal Information

We collect personal information for the purpose of providing a better, more secure, and customized experience. Information we may collect includes:

  • Basic details: Full name, gender, contact number, email address, and location

  • Account and identity verification: ID card, passport, or other identification

  • Property-related information: Listings, saved properties, pricing, addresses, and descriptions

  • Device and usage data: Browser type, IP address, access times, page views, browsing behavior

  • Location information: If enabled by you

  • Third-party information: Data shared from or with real estate agents, agencies, or platforms integrated with KHProp

We collect data through forms, listings, communications, cookies, and third-party integrations.


2. Legal Basis for Processing Your Data

KHProp processes your data on the following lawful grounds:

  • Your consent, where you have provided it (e.g., for marketing communications, cookies)

  • The necessity to perform the contract with you (e.g., to provide platform services)

  • Our legitimate interests, such as improving services, ensuring security, and preventing fraud

  • Compliance with legal obligations


3. Use of Personal Information

KHProp uses your information to:

  • Display and manage your property listings for sale or rent

  • Help you find relevant properties or agents quickly

  • Pre-fill information in future searches or listings for your convenience

  • Personalize your browsing experience using data and preferences

  • Respond to inquiries and provide requested support or services

  • Send important notifications such as login confirmations, service updates, or account alerts

  • Conduct internal research to improve our platform

  • Share your data with trusted third-party partners to assist in delivering our services (e.g., agents, developers, payment processors)


4. Cookies and Similar Technologies

KHProp uses cookies to enhance your user experience.

What are cookies?
Cookies are small files placed on your device that help us remember user preferences, improve navigation, and analyze site performance.

How we use them:

  • Remember login status

  • Track preferences and behavior for personalization

  • Analyze website traffic and usage trends

  • Improve site performance and customer support

Consent and Opt-out:
Certain cookies require your explicit consent (e.g., marketing or analytics cookies). You can manage or disable cookies in your browser settings or via cookie consent tools on our website. Please note that disabling some cookies may impact functionality.


5. Disclosure of Your Personal Information

KHProp may share your information in the following situations:

  1. Public Listings
    If you post a property, certain details (e.g., name, phone, listing info, property address) may be publicly visible on the platform.

  2. Third Parties and Service Providers
    We may share personal information with trusted third-party service providers who assist us in delivering services, all under strict confidentiality agreements and compliance with applicable privacy laws.

  3. Legal & Compliance Requirements
    We may disclose your information if required by law or to protect the rights, safety, and integrity of KHProp, our users, or the public.

  4. International Data Transfers
    Your data may be transferred to and stored in countries outside the EEA. Where this occurs, KHProp ensures appropriate safeguards are in place consistent with GDPR requirements, such as Standard Contractual Clauses.


6. Protection of Personal Information

KHProp takes data protection seriously and implements industry-standard security measures, including:

  • Secure SSL encryption for data transfers

  • HTTPS-secured browsing

  • Role-based access control to restrict unauthorized access

  • Regular security audits and staff training

Please note that no system is completely immune to breaches. You are encouraged to protect your login credentials and avoid sharing accounts or passwords.


7. Your Rights

You have the right to:

  • Access, review, and correct your data

  • Request deletion of your data (see Section 8)

  • Withdraw consent at any time where processing is based on consent

  • Object to or restrict certain processing activities, including direct marketing

  • Receive your data in a portable format (data portability)

  • Lodge a complaint with a relevant data protection authority if you believe your rights have been violated


8. Data Deletion Requests and Retention

You may request the deletion of your personal information by contacting us at:

📧 Email: contact@khprop.com

We will confirm and process deletion requests within 30 days and notify you once complete.

Data Retention:
KHProp retains your personal data only as long as necessary to provide our services, comply with legal obligations, or enforce agreements.


9. Limitations and Disclaimer

KHProp shall not be held liable for:

  • Information leaks resulting from users sharing passwords or accounts

  • Incidents caused by malware, hacking, or force majeure beyond our control

  • Lawful use of information as permitted under our Terms of Service

  • Any data handling outside KHProp’s systems by linked third-party platforms


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any major changes will be posted on our website or communicated through direct notification. Continued use of KHProp after updates constitutes acceptance of the new terms.


11. Contact Us

For privacy-related questions, feedback, or requests:

📧 Email: contact@khprop.com

We typically respond within 24 hours during business days.


12. Governing Law

This Privacy Policy is governed by the laws and regulations of the Kingdom of Cambodia. In case of any conflict, Cambodian law shall prevail.


13. User Consent

By registering, listing, browsing, or continuing to use KHProp, you consent to this Privacy Policy. You may be required to explicitly accept it via pop-ups or checkboxes during key interactions.


14. Copyright & Interpretation

The copyright, final interpretation, and right to update this Privacy Policy belong exclusively to KHProp.com.